Retailers

Traditional Grocery Retailers Are Winning Back Customers And Not Because Of Online Order, Pickup Or Delivery

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A pre-school age girl helps her parents pick out veggies in the produce section at the grocery … [+] GETTY Two consumer studies of grocery shoppers’ preferences hit my inbox simultaneously. One was from Dunnhumby which rated consumers’ preferences for 60 grocery store brands rated across three key measures called the Grocery RPI (Retailer Preference Index). Spoiler alert: H-E-B … Read more

Traditional Retailers Focus On Customer Experience At The Expense Of Other Innovations

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Almost every retailer out there will tell you they need to be more innovative, and that this is hard. Retail has long been an industry focused on buying low, selling high, and optimizing everything in between. Shifting to meet an expectation of providing content, services, experience, engagement and more – this is a big shift, … Read more

Why Are Australian Retailers Embracing European Over Japanese Made Appliances?

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There is something to be said for ‘Japanese Made’ when it comes to appliances. I recently spent two weeks in Japan staying in a house that was full of Japanese designed and made appliances and there is no doubt in my mind that Japanese made products are up there with the best from European appliances, … Read more